Returns & Exchanges

At Olavita Skincare, we want you to love your glow; if you are not completely satisfied with your purchase, you can return or exchange your items within 30 days of receipt.

1

Initiate Your Request

Visit our online return portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully pack the products in their original packaging, ensuring the items are securely sealed to prevent damage during transit.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

4

Receive Your Refund

Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing